RESUME

RESUME

Let’s connect

irenelanchava@gmail.com

Experience

Senior UX/UI Product Designer

UnitedHealth Group | May 2024 - Present

Customizing digital products to serve new business and existing clients to support their employee’s health care needs through a consistent, simple digital experience.

Product Designer

UnitedHealth Group | November 2021 - May 2024

Consulted to internal teams to create streamlined work systems, friendly digital environments, and automation. Led research and design on business processes, human interaction and relationships, net-new digital SaaS products, and qualitative and quantitative research. Through leading investigative research, building strong relationships with cross-functional partners and co-creation, identified user and business needs, determined project requirements for short-term and long-term solutions and inform UX strategy. In addition, designed scalable UI patterns and components for adaptability as products grow.

UX Designer

Polaris Incorporated | May 2020 - November 2021

Designed UI components and patterns to leverage across the corporation’s 27 e-commerce sites and built customer portal experiences encouraging customer loyalty. Leveraged data analytics for improvement opportunities and lead user research, statistical testing, navigation testing, and A/B testing on prototyped designs. Continuously presented how proposed solutions met behavioral expectations, increased user engagement, and supported business goals.

Education & Training

Certificate - Advanced Design Thinking

IDEO University | February 2025

B.S. - Mathematics, Computer Science minor

Concordia University, St. Paul | May 2020

Skills

Design

Product design, Human-centered design, Interaction design, Software design, Service design, Holistic design, Information architecture, Data visualization, Visual communication, SaaS, E2E

Research

Discovery, Workshops, Investigation, Usability testing, Analyzation, Synthesis , Qualitative research, Quantitative research

Leadership

Develop relationships, Establish trust, Cross-functional partnerships, Communication, Co-creation, Presenting, Storytelling, Strategy

Speaking

Concordia University, St. Paul

Invited to present and discuss my journey into UX, my area of work, and share my career progression to individual classes and at events at my alma matter.